Privacy Policy

At mysite-name, we are committed to protecting your personal information while you use our programming courses and educational services across England. This policy explains how we collect, use, and safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We collect information necessary to provide our programming courses, including your name, contact details, educational background, course preferences, payment information, and learning progress data. This helps us deliver personalised educational experiences and manage course administration effectively.

We collect technical data through our learning platforms and website analytics to improve educational delivery. This information is anonymised where possible and not linked to your personal identity without explicit consent.

2. How We Use Your Information

Your data enables us to deliver quality educational services and includes:

Processing course enrolments and managing student records
Tracking learning progress and assignment completion
Providing personalised feedback and educational support
Processing payments and managing course fees
Communicating course updates and schedule changes
Issuing certificates and course completion documents

We handle your information responsibly, using it solely for your educational requirements and essential academic operations.

3. Educational Records and Progress Data

Your coursework submissions, assessment results, attendance records, and learning progress data are stored securely and treated as confidential. We maintain these records to monitor educational development and provide appropriate academic support.

Educational records are accessed only by relevant instructional staff and are stored on secure systems with restricted access. We maintain academic records for 7 years to facilitate transcript requests and credential verification.

4. Learning Platform and Technical Data

We collect data on platform usage, code submissions, and learning interactions to improve course delivery and identify areas where students may need additional support. This information helps us enhance the educational experience.

Learning analytics are used to identify trends and improve curriculum design, with individual data accessible only to authorised instructional team members.

5. Data Security Measures

We implement industry-standard security protocols to protect your personal and educational information. All student data is stored on encrypted systems with access limited to authorised team members. Physical documents are securely stored and shredded when no longer needed.

Our instructional team follows strict confidentiality agreements regarding student information and academic records.

6. Communication and Educational Support

We maintain records of educational communications, feedback exchanges, and support interactions to ensure consistent learning support. This includes keeping records of tutorial discussions, code reviews, and academic guidance provided.

Communication records are maintained as part of our educational quality assurance process and are accessed only by the instructional team.

7. Legal Basis for Processing

By enrolling in our programming courses, you consent to us processing your information as outlined in this policy. This includes processing necessary for educational delivery, academic assessment, student support, and administrative operations.

8. Third-Party Data Sharing

We may share your information with trusted third parties only when necessary to deliver our educational services, such as payment processors for transaction handling, and educational platform providers for course delivery.

All third-party providers are bound by strict data protection agreements compliant with UK GDPR requirements. We never sell your personal information or educational data to other companies.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access personal information we hold about you
Request correction of inaccurate personal data
Request deletion of your personal data
Object to processing of your personal data
Request transfer of your data to another provider

To exercise these rights, contact us at: [email protected]. We respond to all valid requests within 30 days.

10. Data Retention Period

We retain your personal and educational data for as long as necessary to fulfil our services and legal obligations. Academic records are typically maintained for 7 years after course completion to facilitate credential verification, unless you request earlier deletion where possible.

Financial records are retained for 7 years for accounting and tax compliance purposes. Learning platform data is reviewed annually for relevance.

11. Policy Updates

We may update this privacy policy periodically to reflect changes in our services or legal requirements. The current version will always be available on our website, and we will notify you of significant changes that affect how we process your data.

Last updated: October 2025